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Essential Settings Summary

A simple summary of our hosting service´s essential settings, for the more technically minded.

Email
Incoming mail server: mail.example.com
Outgoing mail server: smtp.example.com
Webmail server: http://webmail.example.com
Note that our outgoing mail server requires that you authenticate before you can send email.
Username: user@example.com
Password: [contact support for reset]
Your username and password are the same for both incoming and outgoing mail servers, and for the SquirrelMail webmail system.

Please note that we are not able to confirm current passwords, only reset them. Passwords are stored encrypted on our systems for privacy and security reasons.


You can contact the Support Team by telephone between 9:00AM and 5:30PM on 0845 880 1221, selecting the support contract option, or you can email us on support@tradeweb.co.uk.