Group Mail Guides

The Basics

Getting Started with GroupMail 5

A simple step-by-step tutorial to installing and configuring Group Mail.

How to Create a New Group of Recipients

This tutorial will show you how to setup a group and add recipients to it.

How to Send a Message

This tutorial shows you how to create and send messages from the GroupMail Message Editor.

Writing Templates

How to Use HTML Templates from GroupMail

This tutorial will show you how to use HTML Custom Templates from GroupMail.

How to Insert Images into your Messages

This tutorial will show you how to Insert Images into your Messages.

How to Personalize your Email Message using GroupMail

This tutorial will show you how to use the GroupMail Merge features to personalize your email messages.

Managing Groups

Importing from Excel

Here we are going to step through the basic elements of importing an Excel File (or any CSV format file) containing recipients with multiple fields.

How to Link to an Excel Spreadsheet

This tutorial will describe how to retrieve data from a Microsoft Excel spreadsheet by creating an external group that links to the spreadsheet directly.

How to Share Groups on a Network Folder

This tutorial will demonstrate how to share GroupMail groups on a shared network folder.

How to Automatically Process Opt-Out Reqeusts (Subscriber Add-On)

Your reputation and success depends on a well maintained list. List maintenance can be a very time consuming activity if you don`t automate the process to some degree. This tutorial will explain how to include an Opt-out link in your messages. It will also show how to automatically remove opt-out addresses from your groups when they arrive.

Using the Exclusion List

In this Tutorial you will learn how to create an Exclusion List, exclude recipients from groups, add and remove individual recipients and import and export recipients to and from the list.

You can contact the Support Team by telephone between 9:00AM and 5:30PM on 0845 880 1221, selecting the support contract option, or you can email us on support@tradeweb.co.uk.